This “don’t” is one that is extremely common. A client named Lisa who recently had collision repairs serves as a great example. After her repairs were finished, Lisa was so happy to have her vehicle back and in like-new condition. The weather was nice so she decided to take a trip with her sisters to the beach. Right before heading out of town, Lisa decided to swing through a drive-through car wash so her ride would be clean. But instead of leaving her Prius sparkling, the stiff-brushes used during the wash left deep scratches on her new paint. Instead of spending time at the beach with her family, Lisa spent her afternoon making arrangements to have her car repainted.