How to Tell if You Can Trust Your Auto Body Shop

You Expect Your Vehicle to be Done Right, the First Time.

Let’s face it, you never actually plan to get into an accident—whether a minor fender-bender or major collision where you’ll need extensive auto body work done. This is not a business where you’re driving down a street and say, “Oh geez, I think I’ll get my front end repaired now. Oh, there’s an auto body shop. Let’s stop and see if they’ll fix it!”

The auto body repair business is one that most people don’t want to use unless they have to.  And most times when this service is needed, their jobs and families depend on the shop getting the repair work done in a efficient and timely manner.  This can be due to insurance constraints such as only paying for a limited number of car rental days, limited coverage due to the value of the car and a multitude of other factors.

Below are 5 things you can do to tell if you have the right auto body shop for your car’s repairs:

1. Ask for Referrals—Ask your friends and family to see who they use is a good place to start.  Also looking online and posting a question on Facebook to your friends there is another great way to see who’s out there, who’s good and who’s not.

image of Orlando Auto Body Shop on Yelp

2. Check Yelp and Google Reviews— This is very easy to do. In your local area, simply type in “body shops near me” and all the body shops in your area will be listed. Click on each of them and read their reviews.  If you read enough of them, you’ll get a real feel for how good they are with service, the efficiency of their shop and how timely they get work done. They can’t control the reviews that people put up so you’re going to know right away if they’re in the running to be considered.

3. Stop By The Auto Body Shop—This is another good way to tell if you’ll feel comfortable leaving your car in their hands. Notice how you’re treated, the condition of the shop and whether it’s clean and well-maintained. Also, talk to the staff and see how knowledgeable they are about your particular repair.  Ask them about their process and a timeline for getting the job done.

Auto Body Shop

4. Ask About Their CertificationsTheir auto body repair technicians should be qualified to do the repairs and their are certifications such as I-CAR and ASE that certify technicians in their specialties.  Seeing any auto body shop’s technicians having these certifications is a great way to ensure trust and professionalism in getting your car repaired correctly.

5. Do They Offer a Warranty?Every good auto body shop will offer a great warranty on parts or service. This shows that they stand behind their work and will back it up in the event that something goes wrong. 


These five things can help you make an educated and informed decision about your car’s repairs.  
* At our auto body shop Mesa location we strive to fix your car in a timely and efficient manner.  We always attempt to use original manufacturer equipment (OME) parts so that we can go beyond repairing your car. We prefer to restore your car to it’s original condition wherever possible by using the same parts the manufacturer used to build it instead of using used or after-market parts.  We want your entire experience to be a great one and we back our service and parts with a lifetime guarantee! Come see us at any of our locations.

Every Job Is Personal

If you want the quality, but with a more personal and friendly atmosphere, you have found it. Orlando Auto Body has the best reviews online for collision repair Mesa AZ.

State-Of-The-Art Facility

We have invested in all the latest specialist tools and diagnostic software, and only use OEM replacement parts. We’re Mesa’s #1 auto body shop for a reason!

Professional Standards

Our Mesa auto body shop is capable of servicing a variety of makes & models. If you want your car repaired correctly come see us at our collision repair Mesa AZ shop.