Orlando Auto Body – SMS Terms of Service
Effective Date: October 8, 2026
1. SMS Messaging Program
Orlando Auto Body Inc., doing business as Orlando Auto Body (“Orlando Auto Body,” “we,” “us,” or “our”), offers an SMS messaging service to customers who voluntarily opt in to receive text message communications regarding their vehicle estimates, appointments, and collision repair services.
This messaging program is designed to keep customers informed throughout the vehicle estimate and repair process.
2. Types of Messages
Customers who opt in may receive the following types of text messages:
- Repair estimate notifications and links to view estimates
- Vehicle repair status updates
- Vehicle ready-for-pickup notifications
- Appointment confirmations and reminders
- Post-repair customer service follow-ups
- Requests for feedback or reviews following completed repairs
Messages are service-related and are not intended to advertise unrelated products or promotional offers.
Some messages may contain links to Orlando Auto Body’s customer estimate portal, hosted through Vmator at https://oab.vmator.com.
3. Consent to Receive Messages
By voluntarily selecting the SMS consent checkbox on our online estimate form and submitting the form, you agree to receive text messages from Orlando Auto Body relating to the services described above.
Our online estimate form is available at:
https://orlandoautobody.com/estimate/
SMS consent is optional and is not required to submit an estimate request or purchase goods or services.
Consent to receive SMS messages is separate from consent to receive email communications.
4. Message Frequency
Message frequency varies depending on estimate requests, appointments, vehicle repair progress, and related customer service activity.
Customers may receive multiple messages during an active repair or estimate process.
5. Message and Data Rates
Message and data rates may apply.
Standard messaging and data charges imposed by your wireless carrier may apply to messages sent or received through this program.
Orlando Auto Body does not control these carrier charges.
6. Opting Out of SMS Messages
To stop receiving text messages from Orlando Auto Body, reply STOP to any message you receive from us.
After opting out, you will receive a confirmation message acknowledging your request. No additional messages will be sent through this SMS program unless you opt in again.
You may request to rejoin the messaging program by texting START, subject to the program’s active enrollment settings.
7. Getting Help
For assistance with our SMS messaging program, reply HELP to any message from Orlando Auto Body.
You may also contact our customer support team:
Phone: 480-690-2361
Email: scottsdale@orlandoautobody.com
Website: https://orlandoautobody.com/
8. Message Delivery
SMS delivery depends on your wireless carrier, device availability, and network conditions.
Carriers are not liable for any delayed or undelivered messages.
Orlando Auto Body cannot guarantee that every SMS message will be delivered immediately or successfully.
9. Privacy and Personal Information
Orlando Auto Body respects your privacy.
Information collected through our estimate forms and SMS messaging program may include your name, phone number, vehicle information, estimate details, communication preferences, and related service information.
This information is used to provide requested services, deliver customer communications, and manage the SMS messaging program.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
For more information, please review our Privacy Policy:
https://orlandoautobody.com/privacy-policy/
10. Changes to These Terms
Orlando Auto Body may update these SMS Terms of Service to reflect changes in our messaging program, technology, or applicable requirements.
Updated terms will be published on this page with a revised effective date.
11. Contact Information
Orlando Auto Body Inc.
Doing Business As: Orlando Auto Body
Customer Support Phone: 480-690-2361
Customer Support Email: scottsdale@orlandoautobody.com
Website: https://orlandoautobody.com/
Privacy Policy: https://orlandoautobody.com/privacy-policy/